Fair Go Casino Terms of Use 2026 | Australia

You must be at least 18 years old, or the minimum legal gambling age where you live if that is higher, to open an account or play. By registering, you confirm that you are of legal age, that you are playing for yourself and not on behalf of anyone else, and that online gambling is lawful in the place where you are located. You are solely responsible for checking the rules that apply to you. We may ask for proof of age at any time, and we will close any account held by a person who is under age, void any play on it, and return only the lawful balance in line with these terms. We do not knowingly offer our services to minors, and we encourage parents to use device-level filtering software to keep gambling sites away from children.

To play for real money you need to register an account with accurate, complete and current details, including your full legal name, date of birth, address and contact information. You may hold only one account. Opening duplicate accounts, whether alone or with relatives, housemates or others sharing a device or network, may lead to us closing the extra accounts and cancelling winnings or bonuses linked to them. Your login details are personal to you. Keep them secure, do not share them, and tell us immediately if you suspect unauthorised access. You are responsible for activity carried out through your account until you notify us of a security concern. We may refuse or suspend a registration where we reasonably believe these terms have not been met.

We are required to confirm who our players are and to guard against fraud, money laundering and other financial crime. Before processing withdrawals, and at other times where we consider it necessary, we may ask for documents such as government photo identification, proof of address, and proof of ownership of the payment method you use. We may also ask for information about the source of your funds. Documents must be clear, valid and in your own name. Until verification is complete, we may limit or hold withdrawals and certain account features. If you provide false or altered documents, or refuse reasonable requests, we may suspend or close your account and are entitled to withhold funds as permitted by applicable law. Our team treats your personal data with care and uses it only as described in our privacy practices.

You may deposit using the payment methods shown in your account cashier. Only use funds and payment methods that belong to you. Deposits are generally credited once confirmed by the payment provider, and any minimum or maximum amounts are displayed in the cashier at the time you transact. Withdrawals are returned, wherever possible, to the method used to deposit, and are subject to completed verification and to any outstanding bonus requirements. Processing times, limits and fees can vary by method and are shown in the cashier; where a specific figure is not displayed, it is not fixed by these terms. We may request additional checks on large or unusual transactions. Chargebacks or reversed deposits may result in account suspension and recovery of amounts owed.

Every bonus or promotion is governed by its own specific terms, shown on the offer page or in your account, in addition to this section. Those terms set out the applicable wagering requirement, the maximum bet allowed while a bonus is active, the expiry window, eligible games and any maximum cashout. Where a requirement is stated, you must meet it in full before bonus-related funds can be withdrawn. Bonus funds are only available while you keep to the stated maximum bet; exceeding it may void the bonus and any winnings from it. Bonuses expire if not used or completed within the stated period. We may withdraw or amend promotions before you accept them. Bonuses are an optional extra, never a guarantee of winnings, and you should only claim one if you are comfortable with its conditions.

Not all games contribute equally towards wagering requirements. Each offer states which games count and at what percentage, and some games may be excluded entirely. Wagers on excluded games do not reduce the requirement. We take bonus abuse seriously. Examples include opening multiple accounts, using bonuses in coordination with other players, placing opposing bets to lock in profit, exploiting software errors, or structuring play purely to extract bonus value with little genuine risk. Where we reasonably find evidence of abuse, we may remove the bonus and related winnings, adjust your balance, restrict future promotions, or close your account. We will explain the reason for our decision when you contact us.

Our services are not available in every country. We do not accept players from jurisdictions where online gambling is prohibited, where our operation would breach local law, or where we have chosen to restrict access. A current list of restricted territories is available from our support team on request. You must not register or play if you are in a restricted location, and you must not use VPNs, proxies or other tools to disguise your location. If we discover that you have played from a restricted jurisdiction, we may close your account, void wagers and winnings, and return only what the law allows. Players in Australia should confirm that their use of our services is lawful for them before registering.

Our games use certified random number generators or live dealers, and outcomes are determined by chance or by the game rules, not by us acting on individual players. You agree to play honestly and for your own entertainment. You must not use bots, scripts, collusion, software exploits or any method designed to gain an unfair advantage. In the event of a malfunction, all affected wagers and payouts may be treated as void, and we will reasonably restore balances to where they were before the fault. Each game has its own rules and paytable, which you should read before playing. Where a game is interrupted by connection loss, the outcome is determined by the game state held on our servers.

If your account has no login or wagering activity for an extended period, we may treat it as dormant. Before doing so, we will try to contact you using the details on file. A dormant account may be restricted, and where the law and our policies allow, reasonable administrative charges may apply to dormant balances. You can reactivate a dormant account by contacting support and completing any outstanding verification. Where a specific inactivity period or charge is not stated in your account, we will not apply one without giving you notice. If you wish to recover a remaining balance from a dormant account, please contact us and we will guide you through the process.

You may close your account at any time by contacting support, and any withdrawable balance will be returned subject to verification and bonus rules. We encourage you to keep gambling enjoyable and within your means. You can ask us to set deposit limits, take a cooling-off break or self-exclude for a period you choose, and we will action these requests promptly. During self-exclusion we will not knowingly send you marketing or accept your wagers, and you must not try to open a new account. We may also close or restrict your account where required by law or where these terms are breached. If gambling stops feeling like fun, free and confidential support is available through Gambling Help Online in Australia.

You must not use our services for any unlawful purpose, including money laundering or financing of crime. You must not provide false information, impersonate another person, use stolen or third-party payment methods, or attempt to hack, disrupt or reverse-engineer our platform. You must not harass or abuse our staff or other players, and you must not share, resell or transfer your account. Using automated tools, exploiting errors or colluding with others to defraud the casino is strictly prohibited. If we reasonably believe you have breached this section, we may suspend or close your account, void winnings, withhold funds where the law permits, and report the matter to the relevant authorities.

We provide our services on an as-available basis and are not liable for losses arising from circumstances outside our reasonable control, such as internet failures, third-party provider outages or events beyond our influence. Nothing in these terms limits liability that cannot lawfully be limited. You accept that gambling carries financial risk and that you play at your own responsibility. If you have a complaint, contact our support team first; we will review it fairly and reply with our decision. If you remain unsatisfied, you may escalate it through our complaints process. These terms are governed by the laws that apply to our licensed operation, and any dispute is subject to the courts or dispute-resolution bodies competent under those laws, without affecting your mandatory consumer rights.

We may update these terms from time to time to reflect legal requirements, new features or changes to our services. When we make a material change, we will post the updated version on this page and, where appropriate, notify you by email or in your account. The date of the latest revision is shown on the page, and the 2026 version replaces earlier ones. Your continued use of the casino after changes take effect means you accept the revised terms. If you disagree with an update, you should stop playing and contact us to close your account. Please review these terms periodically so you always know the rules that apply.